Multi-App Model Homescreen Overview

Objective

This SOP outlines the steps to effectively manage the multi-app model for admin consoles, ensuring consistency and efficiency across different community sections.

VIDEO TUTORIAL:

https://loom.com/share/4ccaed8ca1e64ce0b226882e1ed52b93

Key Steps

1. Overview of the Multi-App Model 0:00

• Understand the Eat, Shop, Play model used by cities or chambers.

• All features available within each community.

2. Accessing the Home Screen 0:18

• Click on the house icon or the logo at the top of the admin console to return to the home screen.

3. Navigating Features Based on Admin Access 0:31

• Familiarize yourself with the features available on the left-hand side.

• Note that access to features depends on your admin permissions.

4. Managing Community Features 0:43

• Use 'Manage' features as a file cabinet for:

  • Multiple calendars

  • Custom forms

  • Scavenger hunts or scorecards

  • Annotated maps

5. Managing Files and Bookings 1:09

• 'Manage Files' for documents or flyers in the app.

• 'Manage Bookings' integrates with Acuity for scheduling.

6. Switching Between Communities 1:23

• Click 'Switch Community' to toggle between different community sections.

7. Identical Features Across Sections 1:34

• Recognize that features remain the same across different sections (e.g., Play, Shop).

8. User Management 2:04

• Admins are marked with a star; users without a star have logged into the app

• Create user groups for specific notifications and access.

9. Community Setup 2:42

• Set the look and feel of the community (colors, images).

10. Viewing Analytics 3:09

• Monitor app usage analytics once the app is live.

11. Marketing Tools 3:26

• Access QR codes and badges for marketing within the app.

12. Adding New Communities 3:39

• Click 'Add Community' to create new sections (e.g., seasonal events).

13. Building the App Interface 3:51

• Use the center area to preview how information will appear as you are building your app

14. Adding New Items 4:01

• Click 'Add Item' to introduce new icons and select the format for display (Called: Type)

15. Sorting Icons 4:10

• Enable sorting to rearrange icons by dragging and clicking 'Save Order'.

16. Accessing Help Resources 4:42

• Utilize the help area for:

  • Knowledge base

  • Video tutorials

  • Ticket submission

  • Live chat support.

Cautionary Notes

• Ensure you have the appropriate admin access before attempting to manage features.

Tips for Efficiency

• Regularly check analytics to understand user engagement and improve app features.