Multi-Community App - Admin Console Homescreen Overview
Multi-App Model Homescreen Overview
Objective
This SOP outlines the steps to effectively manage the multi-app model for admin consoles, ensuring consistency and efficiency across different community sections.
VIDEO TUTORIAL:
https://loom.com/share/4ccaed8ca1e64ce0b226882e1ed52b93
Key Steps
1. Overview of the Multi-App Model 0:00
Understand the Eat, Shop, Play model used by cities or chambers.
All features available within each community.
2. Accessing the Home Screen 0:18
Click on the house icon or the logo at the top of the admin console to return to the home screen.
3. Navigating Features Based on Admin Access 0:31
Familiarize yourself with the features available on the left-hand side.
Note that access to features depends on your admin permissions.
4. Managing Community Features 0:43
Use 'Manage' features as a file cabinet for:
Multiple calendars
Custom forms
Scavenger hunts or scorecards
Annotated maps
5. Managing Files and Bookings 1:09
'Manage Files' for documents or flyers in the app.
'Manage Bookings' integrates with Acuity for scheduling.
6. Switching Between Communities 1:23
Click 'Switch Community' to toggle between different community sections.
7. Identical Features Across Sections 1:34
Recognize that features remain the same across different sections (e.g., Play, Shop).
8. User Management 2:04
Admins are marked with a star; users without a star have logged into the app
Create user groups for specific notifications and access.
9. Community Setup 2:42
Set the look and feel of the community (colors, images).
10. Viewing Analytics 3:09
Monitor app usage analytics once the app is live.
11. Marketing Tools 3:26
Access QR codes and badges for marketing within the app.
12. Adding New Communities 3:39
Click 'Add Community' to create new sections (e.g., seasonal events).
13. Building the App Interface 3:51
Use the center area to preview how information will appear as you are building your app
14. Adding New Items 4:01
Click 'Add Item' to introduce new icons and select the format for display (Called: Type)
15. Sorting Icons 4:10
Enable sorting to rearrange icons by dragging and clicking 'Save Order'.
16. Accessing Help Resources 4:42
Utilize the help area for:
Knowledge base
Video tutorials
Ticket submission
Live chat support.
Cautionary Notes
Ensure you have the appropriate admin access before attempting to manage features.
Tips for Efficiency
Regularly check analytics to understand user engagement and improve app features.
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