Rewards / Loyalty Platform - Get Started Needs Updating

Rewards / Loyalty Platform - Get Started Needs Updating

Topic Covered: Creating Rewards Categories (Guest & Staff View)


Loyalty platform to reward guests for night stays, activity participation and/or store purchases throughout your resort.


Step 1 : Add "Rewards" Category to Homescreen (Guest View)

  1. Homescreen - Click "Add Item"
  2. Click Templates
  3. Choose Rewards
  4. Enter Title
  5. Choose Icon
  6. Optional Fields -
    1. Customize the icon color - Click on the checkbox - Choose Icon and Background colors
    2. Override Icon Set - Click on the checkbox - Click into the "Select Icon Style" box - Choose the preferred Icon style
    3. Restricted Item - Click on the checkbox - Click "Select User Groups(s) to receive access (Ability to make sections visible to specific groups only (ie. staff, seasonals, etc) 
  1. Click Submit
Click Add Item / Choose "Rewards" Template

Step 2 : Add Rewards Categories to "Staff View" Homescreen

  1. Homescreen - Click "Staff View"
  2. Click "Add Item"
  3. Click Templates
  4. Choose Rewards Options Templates
    5. Notes
    If scanning a guests phone to award them points, then choose the appropriate categories that you are scanning for
    1. Scanning for night's stays - Choose Reservations Scan
    2. Scanning for Store Purchases - Choose Store Purchase Scan
    3. Scanning for Activity Participation - See Activity Participation section
  5. Enter Title
  6. Choose Icon
  7. Optional Field - 
    1. Restricted Item - Click on the checkbox - Click "Select User Groups(s) to receive access (Ability to make sections visible to specific groups only (ie. staff, seasonals, etc) 
  1. Click Submit
Notes
Please Note: Repeat as necessary if awarding points in multiple areas
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