Rewards / Loyalty Platform - Get Started

Topic Covered: Creating Rewards Categories (Guest & Staff View)

​Loyalty platform to reward guests for night stays, activity participation and/or store purchases throughout your resort.

Step 1 : Add "Rewards" Category to Homescreen (Guest View)

1. Homescreen - Click "Add Item"
   
2. Click Templates
   
3. Choose Rewards
4. Enter Title
5. Choose Icon
   
6. Optional Fields -
   
1. Customize the icon color - Click on the checkbox - Choose Icon and Background colors
   
2. Override Icon Set - Click on the checkbox - Click into the "Select Icon Style" box - Choose the preferred Icon style
   
3. Restricted Item - Click on the checkbox - Click "Select User Groups(s) to receive access (Ability to make sections visible to specific groups only (ie. staff, seasonals, etc) 

1. Click Submit
   

Click Add Item / Choose "Rewards" Template

Step 2 : Add Rewards Categories to "Staff View" Homescreen

1. Homescreen - Click "Staff View"
   
2. Click "Add Item"
3. Click Templates
   
4. Choose Rewards Options Templates
   

If scanning a guests phone to award them points, then choose the appropriate categories that you are scanning for

1. Scanning for night's stays - Choose Reservations Scan
   
2. Scanning for Store Purchases - Choose Store Purchase Scan
   
3. Scanning for Activity Participation - See Activity Participation section
5. Enter Title
6. Choose Icon
   
7. Optional Field - 
1. Restricted Item - Click on the checkbox - Click "Select User Groups(s) to receive access (Ability to make sections visible to specific groups only (ie. staff, seasonals, etc) 

1. Click Submit
   

Please Note: Repeat as necessary if awarding points in multiple areas

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