Refunds (In-App Purchases Made Via Stripe)
REFUNDS:
Any purchases made via Credit Card in the app can be issued a Refund by the App Admin.
Click "Manage Store"
Click the Receipt of the Ticketed item to be refunded
Click on the specific receipt
Click "Refund"
Options: Refund All or Refund By Item
The Admin can determine what items or amount can be refunded to the user.
Click REFUND to complete
Additional Options:
Return Inventory: If this Store item utilizes Inventory, there will be a prompt "Return Inventory"
Mark Order As Denied: All refunded items will have a prompt: Mark Order As Denied
Note: The order will automatically be archived and appear in red.
It will not appear on exported lists of Active orders but the record of purchase and refund will still be available in the Archived view.
Refunds will appear on the Users credit card in a few business days.
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